jili49 Privacy Policy

1 Introduction

jili49 ("we," "us," "our") operates the online gaming platform accessible at jili49.cam (the "Platform"). We are committed to protecting the privacy and security of the personal information entrusted to us by Filipino players who use our services.

This Privacy Policy describes the types of personal data we collect, the purposes for which we use that data, the parties with whom we may share it, the measures we take to protect it, and the rights you have regarding your personal information under applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).

By registering an account on jili49, accessing the Platform, or using any of our services, you confirm that you have read, understood, and agree to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must immediately cease using the Platform.

2 Personal Data We Collect

jili49 collects several categories of personal data from users of the Platform. The specific data collected depends on how you interact with our services. The categories of personal data we may collect include:

2.1 Account Registration Data

When you create a jili49 account, we collect the following information:

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify that you meet the minimum age requirement of 21 years)
• Philippine mobile phone number and/or email address
• Username and encrypted password chosen by you
• Residential address (for identity verification and compliance purposes)

2.2 Identity Verification (KYC) Data

To comply with applicable regulations and prevent fraud, jili49 may require you to submit identity verification documents, including:

• Government-issued photo identification (Philippine National ID, passport, driver's license, SSS/GSIS card, Voter's ID, PRC ID, or similar)
• Proof of address documents (utility bills, bank statements, government correspondence)
• Photographs or scanned copies of payment method documentation (e.g., screenshots of GCash or Maya accounts bearing your name)
• Selfie photographs holding your identification document (for enhanced verification)

2.3 Financial and Transaction Data

When you deposit funds, place wagers, or request withdrawals, we collect:

• Payment method details (GCash mobile number, Maya account number, bank account number, cryptocurrency wallet addresses)
• Transaction history including deposit amounts, withdrawal amounts, wager details, game outcomes, bonus usage, and timestamps
• Payment processor transaction IDs and status confirmations

2.4 Technical and Usage Data

We automatically collect certain technical information when you access the Platform:

• IP address and approximate geographic location derived from your IP address
• Device information (device type, operating system, browser type and version)
• Pages visited, features used, games played, session duration, and clickstream data
• Referring website or source through which you accessed jili49
• Date and time stamps of your interactions with the Platform

2.5 Communications Data

When you contact jili49 support or communicate with us through any channel, we collect:

• The content of your messages, questions, complaints, or feedback
• Records of live chat conversations with our support team
• Email correspondence and any attachments you send to us

3 How We Use Your Personal Data

jili49 processes your personal data for the following purposes, all of which are necessary for the provision of our services or required by applicable law:

3.1 Account Management and Service Provision

• To create, maintain, and administer your jili49 account
• To authenticate your identity when you log in
• To process your deposits, withdrawals, wagers, and bonus claims
• To provide customer support and respond to your inquiries
• To maintain accurate records of your gaming activity and transaction history

3.2 Legal and Regulatory Compliance

• To verify that you are at least 21 years of age and eligible to use the Platform under Philippine law
• To conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks as required by applicable financial regulations
• To prevent, detect, and investigate fraudulent activity, underage gambling, collusion, bonus abuse, or other violations of our Terms and Conditions
• To comply with legal obligations, court orders, or requests from Philippine regulatory authorities

3.3 Platform Security and Integrity

• To protect the security and integrity of the Platform, including prevention of hacking, DDoS attacks, and unauthorized access
• To detect and prevent multiple account registrations and other prohibited activities
• To monitor for suspicious betting patterns or manipulation of game outcomes

3.4 Improvement and Personalization

• To analyze usage patterns and improve the functionality, user experience, and performance of the Platform
• To personalize your experience by recommending games or features based on your preferences
• To conduct internal research and analytics to better serve Filipino players

3.5 Marketing and Communications (with your consent)

• To send promotional emails, SMS messages, or push notifications about bonuses, tournaments, new games, and other offers
• To provide updates about changes to our Terms and Conditions, Privacy Policy, or Platform features

4 Sharing Your Personal Data

jili49 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, we may share your personal data with the following categories of recipients in the circumstances described below:

4.1 Payment Service Providers

To process deposits and withdrawals, we share necessary financial information with payment processors including GCash, Maya (PayMaya), banks (BPI, BDO, Metrobank), cryptocurrency payment gateways, and other Philippine payment providers. These processors are contractually obligated to handle your data securely and only for the purpose of processing transactions.

4.2 Identity Verification and Compliance Services

We may share identification documents and personal data with third-party KYC and AML verification service providers who assist us in verifying your identity and conducting fraud prevention checks. These providers operate under strict data protection obligations.

4.3 Game Providers and Software Partners

Certain game providers (such as JILI Gaming and other studio partners) may receive limited data about your gameplay activity solely for the purpose of delivering the games you play and ensuring fair outcomes. Game providers do not have access to your full personal profile or financial details.

4.4 Legal and Regulatory Authorities

We may disclose your personal data to Philippine law enforcement agencies, courts, regulatory bodies, or other government authorities where required by law, court order, or regulatory directive, or where disclosure is necessary to protect the rights, property, or safety of jili49, our users, or the public.

4.5 Professional Advisors

We may share personal data with lawyers, auditors, accountants, and other professional advisors who assist us in operating the Platform and ensuring compliance with applicable laws.

4.6 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets involving jili49, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Privacy Policy.

5 Data Security Measures

jili49 takes the security of your personal data seriously and implements industry-standard technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and jili49 servers is encrypted using Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols, ensuring that sensitive information such as login credentials and payment details cannot be intercepted during transmission.
• Secure Data Storage: Personal data is stored on secure servers located in facilities with physical access controls, fire suppression systems, and 24/7 monitoring.
• Password Security: User passwords are hashed and salted using modern cryptographic alg orithms. We do not store passwords in plain text under any circumstances.
• Access Controls: Access to personal data within jili49 is restricted to authorized personnel who require it to perform their specific job functions. All staff who handle personal data are subject to confidentiality obligations.
• Two-Factor Authentication: jili49 supports and encourages the use of two-factor authentication (2FA) on your account to add an additional layer of protection beyond your password.
• Segregated Player Funds: Your deposited funds are held in segregated accounts separate from jili49's operational funds, protecting your balance from the company's financial obligations.
• Regular Security Audits: jili49 conducts periodic security reviews and vulnerability assessments to identify and remediate potential weaknesses in our systems.

6 Cookies and Tracking Technologies

jili49 uses cookies and similar tracking technologies to operate the Platform, analyze usage patterns, and improve your experience. A cookie is a small text file placed on your device when you visit a website.

6.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Platform to function correctly. They enable features such as maintaining your logged-in session, remembering your language preferences, and processing transactions. The Platform cannot function properly without these cookies.
• Analytics Cookies: These cookies help us understand how users interact with the Platform — which pages are visited most frequently, how long users stay on particular pages, and which features are used most often. This information is used in aggregate form to improve Platform performance.
• Functional Cookies: These cookies remember your preferences and settings (such as display preferences or game settings) to provide a more personalized experience on return visits.
• Security Cookies: These cookies assist with fraud prevention and detection, including identifying unusual login patterns or suspicious account activity.

6.2 Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a notification when a new cookie is placed on your device. Please note that disabling essential cookies may affect the functionality of the jili49 Platform, including your ability to log in and complete transactions.

7 Data Retention

jili49 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with applicable financial record-keeping and anti-money laundering regulations.
• KYC and Identity Verification Documents: Retained for a minimum of five (5) years from the date of submission, as required by applicable Philippine financial and gaming regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with financial record-keeping obligations.
• Customer Support Communications: Retained for a period of two (2) years from the date of the last communication, unless a longer period is required for the resolution of an ongoing dispute or legal matter.
• Technical and Usage Data: Typically retained for a period of twenty-four (24) months for analytics purposes, after which it is aggregated or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that makes it impossible to identify you from the remaining data.

8 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, you have the following rights with respect to your personal data held by jili49:

• Right to be Informed: The right to be informed about how your personal data is collected, used, and shared — which is the primary purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jili49 holds about you, and to receive information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held about you. You may update certain account details directly through your account settings; other corrections may require submission of supporting documentation.
• Right to Erasure: The right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected. Please note that this right is subject to overriding legal obligations to retain certain data, particularly under financial and anti-money laundering regulations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to other processing activities where jili49 is relying on legitimate interest as its legal basis.
• Right to Data Portability: The right to receive personal data you have provided to us in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Damages: The right to claim compensation if you have suffered damages as a result of inaccurate, incomplete, outdated, false, or unlawfully obtained personal data.
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that jili49 has violated your rights under the Data Privacy Act.

9 Third-Party Links and Services

The jili49 Platform may contain references to third-party services, including game providers and payment processors. While jili49 selects its partners carefully and requires them to maintain adequate data protection standards, this Privacy Policy applies only to data collected and processed directly by jili49.

Third-party services and partners operate under their own privacy policies, which jili49 does not control. We encourage you to review the privacy policies of any third-party service with which you interact in connection with your use of the jili49 Platform. jili49 accepts no responsibility or liability for the privacy practices of third-party partners, other than to ensure that any data sharing arrangements with such partners are governed by appropriate contractual data protection obligations.

10 Children's Privacy and Age Restrictions

The jili49 Platform is strictly intended for individuals who are 21 years of age or older in accordance with Philippine gaming regulations. jili49 does not knowingly collect, process, or retain personal data from any individual under the age of 21.

During registration, jili49 collects date of birth information specifically to verify that the applicant meets the minimum age requirement. Where there is reason to believe that a registered account is held by a person under 21 years of age — whether identified through KYC verification, third-party reporting, or otherwise — jili49 will immediately suspend the account, delete the associated personal data to the extent permitted by law, and refuse any pending withdrawal requests from the account. The matter may be reported to the appropriate Philippine authorities.

If you are a parent or guardian and believe that a minor in your care has registered an account on the jili49 Platform, please contact our customer support team immediately. We will take prompt action to investigate and, where confirmed, close the account.

11 Changes to This Privacy Policy

jili49 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform operations. When we make material changes to this Privacy Policy, we will notify registered users by email or by displaying a prominent notice on the Platform at least seven (7) days before the revised policy takes effect, where reasonably practicable.

The revised Privacy Policy will be effective from the date indicated in the "Last Updated" field at the top of this page. Your continued use of the jili49 Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not accept the revised Privacy Policy, you must cease using the Platform and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how jili49 collects, uses, and protects your personal information. Previous versions of this Privacy Policy are available on request from our customer support team.

12 Contact and Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact jili49 through the following channels:

• Live Chat: Available 24/7 through the jili49 Platform — the fastest way to reach our support team
• Email: [email protected]

When contacting us about a privacy matter, please include your registered account username and a clear description of your request or concern. For data subject rights requests (such as access, rectification, or erasure requests), we will ask you to verify your identity before processing the request.

We are committed to resolving privacy-related concerns promptly and fairly. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for administering and implementing the Data Privacy Act of 2012.